FMCG Marketing Officer Job Vacancy
Sales Marketing Jobs in Kenya 2013.
FMCG Marketing Officer Job.
Salary :Open to negotiation
Our client is a leading FMCG company in Nairobi. A job vacancy exists for a mature marketing officer experienced in FMCG Sales and reporting to the managing director.
Main Purpose of the Job
This role is responsible for identifying and managing sales and marketing opportunities, building an
in-depth understanding of client business drivers, and manages the sales process to a successful conclusion. The holder should be willing to travel extensively and handle the pressure of meeting sales targets
Main Responsibilities
* To be able to conduct own initial product and sales presentations, detailed proposal documents, ensuring that the company’s products are matched to the identified clients needs;
* To listen to customer requirements and present appropriately to make a sale;
* To negotiate the terms of an agreement and closing sales;
* To cold call to arrange meetings with potential customers to prospect for new business;
* Delivery of set volume and revenue targets
* Provide management with regular market intelligence on competitor activities and overall demand patterns
* Prepare weekly, monthly and annual sales plans
* Analyze sales trends and variances and advise management on appropriate strategies and actions to enable the company meet its objectives
* Identification of customer needs and solving of customers problems – customer care
* Establishes and ensures maintenance of good relations with stakeholders both in internally and in the market
* To speak positively and enthusiastically about the company and its products and services to ensure that a professional company and brand image is provided at all times to customers and colleagues
Required Qualifications
* A minimum of a diploma in sales and marketing
* More than two years experience dealing with FMCG
* Key Account management experience
* Proven ability in closing business to business deals
* Demonstrable self sufficiency, sales leadership, entrepreneurial relationship and business development.
* Excellent negotiation and persuasion skills
* Good verbal and written communication skills
* Team player
* Able to work with minimal supervision
* Sound Commercial awareness
* Flexible and good planning and organization skills
* Good time management skills
* Integrity
If you are up to the challenge, posses the necessary qualification and experience, please send your CV only indicating why you are the most suitable candidate for the role clearly quoting the job title on the email subject to jobs@corporatestaffing.co.ke
Only candidates short-listed for interview will be contacted.
The Recruiting Manager
Corporate staffing Services
Nabui House, 3rd floor, Westlands.
Behind Unga House.
www.corporatestaffing.co.ke
N.B: We do not charge any fee for receiving your CV in our database no for interviewing
HIV Project Job Vacancies Kenya
Introduction
They are Full time positions in a project on contract terms and we are based in Nairobi.
Records/IT officer – (1 position)
Diploma in Medical records or Information Technology.
Conversant with Electronic Medical Records(EMR)
Knowledge with use of IT/Internet connectivity
Knowledge and experience in Data handling.
Previous knowledge and experience with HIV discordant couples will be an added advantage
Pharmacist – (1 position)
Diploma in Pharmacy from recognized institution
Must be registered with valid practicing license.
Computer literate
Knowledge in ART Commodity management
Experience of working with HIV discordant couples will be an added advantage.
Lab Technologists – (1 position)
Diploma in Laboratory Technology
Must be registered with the Kenya Laboratory Technician and Technologist Board
Computer literate
At least 2years experience in Medical or research Laboratory
GCLP Training will be an added advantage
Clinic Assistant – (1 position)
Level certificate with C Plain and above
Computer literate
Experience working as a Clinic assistant in clinical setting
Experience of working with HIV discordant couples will be an added advantage.
Submit application letters, CV, Copies of certificates and testimonials, names and contacts of 2 referees and a day time telephone contact by 5th of April 2013 to reach us by the Mail below.
Jobs@pipsnairobi.org
NB. Kindly indicate the position you are applying for in the subject line
Insurance Kenyan Vacancies.
Branch Manager
Geminia Insurance Company Limited is a Kenyan owned composite insurance company dealing in both Life and General Insurances. As a company with a long-term perspective it has established a track record in the market in rendering efficient and personalized services to all its clients.
Summary:
We are seeking to recruit forward thinking and dynamic candidate to establish a new branch in Nakuru
town.
Key Responsibilities
Managing branch operations including staff supervision,development and training.
Spearheading sales and marketing within the designated region.
Reviewing existing policy covers within view of revising the insured sums/limits of liability and recommending any other available insurance covers including risk surveys.
Collecting premiums from the brokers/agents/clients.
Handling claims in a liaison with head office,clients and loss adjusters.
Preparation of periodical reports to head office,clients and loss adjustors.
Preparing of periodical report to head office including business booking,budgets etc
Developing a business plan and strategy for the branch.
Participating in seminars,cocktails,dinners for clients,agents and brokers.
Key Requirements:
Bachelors Degree in business or related field.
ACII or AIIK Diploma.
10 years working experience in insurance ,3 of which should have been at management level.
Computer skills
Excellent interpersonal and communication skills
Proven track record of sales/marketing.
How to apply:
Send your application including a cover letter ; a detailed CV highlighting relevant experience, details of current and expected salary, a daytime phone contact and email address to careers@geminia.co.ke
Deadline for application is 10th April 2013
Insurance Careers in Kenya
Marketing manager
Geminia Insurance Company Limited is a Kenyan owned composite insurance company dealing in both Life and General Insurances. As a company with a long-term perspective it has established a track record in the market in rendering efficient and personalized services to all its clients
Summary:
We are seeking to recruit forward thinking and dynamic candidate to fill the marketing manager vacancy in life department.
Key Responsibilities
Recruiting Life agents.
Training and developing unit managers and life agents.
Market group and ordinary life products
Ensuring that the team achieve set production targets.
Supervision of financial advisers activities.
Assist in goal setting by the financial advisers
Key Requirements:
Degree in business related field.
4 years progressive sales management experience in insurance .
Computer skills
Excellent interpersonal and communication skills
strong presentation skills.
How to apply:
Send your application including a cover letter ; a detailed CV highlighting relevant experience, details of current and expected salary, a daytime phone contact and email address to careers@geminia.co.ke
Deadline for application is 10th April 2013
Finance/ HR Coordinator Jobs Kenya
Finance Jobs in Kenya
Job Title: Finance/HR Coordinator
Based at: Nairobi office
Position reports to: Country Coordinator
Job Profile
The Accountant is responsible for applying accounting principles and procedures to analyze financial information, prepare accurate and timely financial reports and statements and ensure appropriate accounting control procedures laid out by the management.
In addition, you will ensure that departmental procedures conform to relevant law and government l
egislation together with Carbon Zero Kenya Ltd’ ’s regulations, policies and procedures. Confidentiality is key to the role.
Key Tasks
• Compile and analyze financial information to prepare financial statements including monthly and annual accounts
• Ensure financial records are maintained in compliance with accepted policies and procedures
• Prepare financial management reports and ensure all financial reporting deadlines are met
• Ensure accurate and timely monthly, quarterly and year end close
• Establish and monitor the implementation and maintenance of accounting control procedures
• Resolve accounting discrepancies and irregularities
• Carry out bank reconciliation, selected account reconciliation, including cash reconciliation as well as prepare other appropriate schedules as required
• Analyse and advise on business operations including revenue and expenditure trends, financial commitments and future revenues as well as preparing and management of budget and forecast activities
• Analyse financial information to recommend or develop efficient use of resources and procedures
• To check and verify expenditure before preparing payment vouchers, cheques and remittance payments
• To prepare tax returns to ensure compliance with the required tax payment information and other statutory requirements and ensure appropriate recording and analysis of the same
• Proper maintenance, storage, security and filing of all financial/accounting and employee documents in order to ensure that they are properly kept accessible for action.
• Receive monthly levies and issue receipts in respect of all levies, license fee and all cash paid in.
• Preparation of pay roll and payment of salaries and wages
• Responsible for employee safety, welfare, wellness, and health reporting; and employee services as well as assist with employee relations
• Develop and maintain financial data bases
• Financial audit preparation and coordinate the audit process
• Strategic recommendations and maintain solutions to business and financial problems
Education and Experience
• Accounting degree (BCom, specialization in Finance/Accounting) with a CPA or ACCA qualifications
• K.C.S.E Mean Grade of B and above, Mathematics and English C+
• Knowledge of accepted accounting practices and principles
• Knowledge of Human Resource laws
• Knowledge of auditing practices and principles
• Knowledge of applicable laws, codes and regulations
• Knowledge and experience of related computer applications preferably, MS office and accounting packages
• A minimum of 5 years’ experience in the leadership position and in the management of financial systems and budgets, financial reporting, financial data analysis, auditing, taxation and providing financial advice.
Key Competencies
• Attention to detail and accuracy
• Planning and organizing
• Strong effective communication and interpersonal skills
• Information and task monitoring and supervisory skills
• Problem analysis, judgment and problem-solving
• Experience and background in Human Resource will be an added advantage.
Interested and suitably qualified candidates should submit their applications enclosing copies of their certificates, detailed curriculum vitae giving telephone contacts, e-mail addresses, current and expected remuneration, names and contacts of three professional referees on or before 28th March, 2013 to: kenya.hr@co2balance.com
Note only shortlisted candidates will be contacted and canvassing will result in automatic disqualification
Sales marketing Careers Kenya
Car Sales and Marketing Manager (Gross salary 150K)
(2 Positions open)
The successful candidates will be responsible for;
• updating the competitor database by, routine filing and maintenance of marketing documents and samples,
• development and maintenance of a catalogue of products,
• Implementation of marketing projects such as: Shelf attendants incentive programs, rewards to
hotel and bakery customers among others,
• implementation of promotions by the company,
• providing marketing tracking and research information,
• Attending marketing events, sponsored events and assisting in planning company marketing events, monitoring stock levels of marketing materials, training the sales staff on customer care, shelf planning among other duties assigned..
This position requires an individual with good communication skill; interpersonal skills high confidence levels and takes initiative. The ideal candidate must be able to adapt to various situations.
Qualifications:
• Bachelors Degree in Marketing or a business related field and three years marketing experience in FMCG.
• Experience in an assembly plant preferably car or motor assembly is a must.
If you are up to the challenge, posses the necessary qualification and experience, please send your CV only indicating why you are the most suitable candidate for the role clearly quoting the job title (Car Sales and Marketing Manager) on the email subject to vacancies@corporatestaffing.co.ke.
Our website www.corporatestaffing.co.ke
Please indicate current or last salary.
The Recruiting Manager
Corporate staffing Services
3rd Floor, Nabui House, Westlands
Nairobi.
N.B. We do not charge any fee for interviews and neither for having your CV in our database.
Technician Employment Jobs Kenya
My company is in need of a technician.
The Job Description is:
Main purpose of a technician is to carry out site survey, design and install safety and security systems.
Responsibilities
He/she is also directly involved in the commissioning and hand over of safety and security system projects.
Installation of fire alarm systems and firefighting equipment, electric fences, intruder alarms, CCTV
and access control systems.
Trouble shooting and repair of safety and security systems or equipment’s before they are installed.
Servicing and maintenance of fire alarm systems, firefighting equipment, electric fences, intruder alarms, CCTV and access control systems.
Carrying out site survey.
Carrying out new installations of fire protection products and other security related products.
Offering technical support to both internal and external customers related to safety and security products.
Training of customers and internal staff on fire safety
At least one and a half years’ experience.
Email a copy of you CV and Cover letter to finance@sharpalarmsltd.com.
Assistant Admin Jobs Kenya 2013
Administration Careers Kenya
Assistant Administrator
Job Summary
Our client, a leading supplier of products for both housekeeping as well as food and beverage supplies serving a wide range of corporate clients worldwide, is seeking to recruit an able and highly experienced Assistant Administrator to provide administrative support to the functions of the organization to create value and customer delight to the organization`s clients.
Duties and Responsibilities
Receive incoming communications, by phone and email.
Distribute the received information to the relevant staff within the organization.
Receive and direct visitors and clients
General clerical duties including mailing, fax and photocopying
Assist in handling requests for information and data
Schedule and assist in coordinating meetings, appointments and travel arrangements for managers and the executive members of the organization.
Open, sort and distribute incoming correspondence
Coordinate and maintain records for staff, telephones and petty cash
Maintain the office equipment necessary for carrying out various tasks neatly and perfectly and assist in recommending replacements/repairs
Competence
Excellent written and verbal communication skills
Knowledge of clerical and administrative procedures and systems such as filing and record keeping
Ability to prioritize
Flexible
Customer service orientation
Job Specification
Minimum a Diploma in a business related field.
1-2 years’ experience as an administrative assistant in a company that handles imports.
Computer skills and Knowledge of operation of standard office equipment
Only candidates fulfilling the requirements of the positions should email
their detailed CVs,
indicating your availability and
expected salary
Via email to ‘therecruiter@dafinaconsultants.com’. Indicate Assistant Administrator on the subject line.
Deadline for application is 28th March 2013
IT Vacancies Kenya 2013
Systems Engineer
Qualifications:
Dip ICT
Certification:
Microsoft M.C.P.S
SQL 2008
VB.net and/or ASP.net
Windows Directory Network
Certification:
Cisco Network
CCNA and/or A+
Skills in the use of:-
PHP C#
My SQL
Good report writing skills
Ability to develop software
Experience:
3 years
Added advantage:
Good understanding of E.R.P packages in particular Sage Evolution
Apply through email address: info@aslkenya.com by Friday 29th March 2013
Capital FM’s Tycoon Chris Kirubi’s Advice On MONEY
The flamboyant millionaire, business mogul and the chairman of Kenya’s Capital Media Group, Chris Kirubi has been a mentor to many youths on success and ICT through social media
Believe it the 70 years old tycoon is very active on social media where he creates more time to mentor and influence the great minds of this country.
Recently he decided to touch on the sensitive money issue. This is the advice he has for youth who
are looking for quick ways to make money:
“Money this, money that!
We’re always finding quick ways to make money or just make a quick cut and move on with life.
But let me advice you my friends…Money is good and makes life simple, however, just like manure, it’s not worth a thing unless it’s spread around encouraging young things to grow.
So as you spend that money on luxurious things make sure you also invest in the right things.
Have a blessed day.”
US Embassy Finance Asst Jobs
Finance Employment Jobs 2013
Finance Assistant
The United States Embassy – Centers for Disease Control (CDC) Kenya has a vacancy in Nairobi for Finance Assistant.
The incumbent reports to the Division of Global HIV/AIDs Branch Chief for Cooperative Agreement Management, and is responsible for carrying out necessary administrative and liaison actions to execute tax exemptions for HHS/CDC DGHA Kenya.
Incumbent maintains tracking system for all Donor Assistance (DA)-1 forms with relevant Government of Kenya officials to ensure timeliness in securing tax exemption. Also assists with budgetary analysis of CDC
Kenya implementing partners’ program budgets.
The job requires high organizational skills to ensure that records for all partners’ tax claims are well documented and easily accessible for update reports on tax exemption status.
The work is highly complex and can be of high stakes to implementing partners in terms of what will be considered as allowable costs and unallowable costs in their award funds.
Requirements:
Bachelors degree in Commerce, Business Administration, Finance or Accounting is required.
Five (5) years progressive responsible experience in dealing with national, international or non-governmental financial management system, customs work, clearing and forwarding or national tax policies.
At least 3 years experience as a supervisor in financial or accounting work is also required.
Level IV (Fluent) English ability is required.
Level III Kiswahili ability also required.
Must possess standard word processing and spreadsheets skills.
Those fulfilling the requirements of the position should submit on line application to the following link: http://americanembassy.myjobsinkenya.com before March 28, 2013.
Procurement Job vacancies in Kenya
Assistant Procurement & Stores Manager
Location: Nakuru
Industry: Transport/Logistics
Salary: Kshs 45,000-60,000
Our client, a transport/logistic company seeks an Assistant Procurement & Stores Manager to manage inbound and outbound cargo and establish strategies for item storage as well as monitor the
movement of items inside and outside the company.
Key Responsibilities
Develop and update on inventory projections and re-order levels
Develop closer supplier relationships
Improve monitoring and control of purchase and material management
Negotiate effectively with vendors and to be capable of providing inputs in developing system
Reviewing internal supply chain processes
Create and arrange consignment for transportation.
Supervise staff in procurement, stores and logistic operations
Use exception reports to track status of stock
Qualifications/experience
At least a Diploma in supply management
At least 5 years experience in procurement and inventory management
Knowledge of Procurement Act
Outstanding interpersonal skills
An individual of high integrity
If you meet the mentioned job criteria kindly send your CV and application to recruit@humantalentrecruit.com before 25th March, 2013.
Indicate the position applied for, your current and expected salary on the subject line.
Only shortlisted candidates will be contacted.
M & E Employment Jobs Kenya
CAFOD, one of the UK’s leading international aid agencies, is currently looking for Programme Officer – Monitoring and Evaluation for East Africa.
This post will be based in Nairobi, Kenya with significant travel within the region.
Duties & Responsibilities
Working as part of the Horn and East Africa team you will lead and emphasis on monitoring and evaluating impact and effectiveness of East Africa Development and Humanitarian Programmes, PPA and
match funded projects.
You will also develop, review and analyse Monitoring and Evaluation tools and data, Strengthen the capacity of CAFOD staff and partners to use M&E tools and frameworks, and lead on M&E communication, learning and information sharing relating to EA Development and Humanitarian programme, PPA and March Fund Projects.
Requirements:
You should have experience in developing and reviewing M& E tools and frameworks, database, input analysis and interpretation.
Ability to write good quality M&E reports and case studies for presentation.
You should have strong relationships with partners ensuring dignity and respect is maintained in compliance with CAFOD partnership standards.
Come and join us and help make a real difference in the lives of the world’s poorest communities.
To read more and to apply please visit cafod.org.uk/jobs by the closing date 20th March 2013.
CAFOD is an equal opportunities employer.
Recruitment and selection procedures reflect our commitment to child protection.
Well, she may have lost to Rachael Shebesh in the Nairobi Women Representative seat but Esther Muthoni Passaris still claims she has got got the numbers to be popular.
Analysing the fact that she got as many votes as Musalia Mudavadi who was in it for the president’s seat, Passaris says many voters still believe in her the evidence being the many votes she garnered on the 4th
March elections.
“Life goes on” say Esther who thanked all the people who came out and voted for her. Considering that there are a lot of complaints and anomalies that face IEBC, Esther says she does not want to raise concerns and will not opt for petitioning.
Perhaps many Kenyans will forever be grateful to Passaris for bringing lights to their streets through the Adopt a light project which many thought would facilitate her in winning the Embakasi MP seat in the last 07′ elections which she lost to Ferdinand Waititu.
Nutritionist Job Vacancies Kenya
Nutritionist Jobs in Kenya 2013
Our client, a Health company, is looking for a nutritionist who will be responsible for overseeing and coordinating the nutrition programs, as well as liaising with various external partners.
Roles and Responsibilities:
Responsible for management of day to day operations and efficient coordination of nutrition program activities
Provide technical guidance in the planning and implementation of the supplementary and
therapeutic feeding programs
Lead and supervise team of staff providing nutrition support services
Plan and coordinate community based nutrition education forums and Annual nutrition surveys
Ensure staff training and capacity building (formal and informal)
Prepare monthly performance indicator reports on the nutrition sector whilst ensuring continuous monitoring
Perform any other nutrition activities as per request
Requirements:
• Diploma/Degree in Nutrition
• Good communication skills (oral and written), presentable and confident.
• Flexibility and ability to work under pressure
• Self-reliant and independent work
• 2-3 years relevant experience
If you are up to the challenge, posses the necessary qualification and experience, please send your CV only indicating why you are the most suitable candidate for the role clearly quoting the job title (Nutritionist)on the email subject to vacancies@corporatestaffing.co.ke.
Recruitment Manager
Corporate Staffing Services
3rd Floor, Nabui House, Unga Lane Westlands (Behind Unga House) Nairobi.
Aga Khan Hospital Marketing Careers
Aga Khan Hospital Jobs 2013.Marketing Careers in Kenya
Aga Khan Hospital, Mombasa is an institution of Aga Khan Health Service, Kenya which is part of Aga Khan Development Network.
We provide health care services to the population of the Coast Province of Kenya and work with leading clinicians in the country in the management of complex and specialist cases.
The hospital is seeking for qualified personnel to fill the following positions:
Recruitment Requirements:
A post graduate qualification in Marketing.
The person should have more than 2 years working experience in the service industry.
Ability to give captivating or convincing presentations to a top level audience
A good understanding of the Healthcare sector will be an added advantage
Applications accompanied by copies of certificates plus detailed CV should be forwarded to: The HR and Administration Manager at P O. Box 83013 -80100 GPO, Mombasa or Email: recruitment.msa@akhskenya.org
Closing date for receipt of applications is 22nd March 2013.
Only short listed candidates will be contacted.
Agriculture Agri-business Jobs in Kenya 2013.
Our client seeks to recruit a Senior Policy Officer Economic & Agricultural Affairs responsible for policy development and advice on agricultural issues and manage field projects
Required:
Must have commercial background
Have knowledge on economic and agricultural issues in Kenya
Must have master’s degree or equivalent in a relevant field
Have ability to work in a multicultural environment
Experience working in the private sector and with government are an added advantage
Must be proactive and independent
Duties:
Policy development on agricultural and economic issues
Advising management on new policy or ways of implementing policies
Reporting on policy issues regarding agribusiness, agriculture and economic policy developments
Managing of several projects on PSD/ food security
Salary: Ksh. 300K – 450,000 depending on experience
Deadline: 15th March 2013
Applications:
To send your up to date CV to:
sue@summitrecruitment-kenya.com
Summit Recruitment & Training, Blixen Court,
Karen road, Karen
Only short listed candidates will be contacted.
Please indicate in your email which position you are interested in.
Only candidates stating current salary will be considered.
Please do not apply if you do not meet the requirements of the job
Engineering Careers in Kenya 2013
Site/Building Supervisor (Gross Salary 100K)
A housing development company urgently requires an experienced Site / Construction Supervisor.
Primary Duties of Construction Manager
* Design and project manage new construction projects.
* Material Procurement
* Labor Management (Strict and Firm) – Directly supervise all contractors and tradesmen on all
project job sites under his direction
* Site Maintenance – Ensure proper maintenance of all sites including creating weekly and monthly checklist systems.
* Manage regular maintenance staff.
* Quality Control – Ensure projects are of the highest possible quality.
* Create tight and honest budgets.
* Updating budgets and schedules weekly. Recording actual costs.
* Creating project schedules/work plans
* Improve upon and develop new tracking tools, task management, and ways to reduce cost whilst improving quality of construction and maintenance.
* Weekly Project Update Meeting with Supervisor.
* Manage the grounds keeping staff
* Miscellaneous – Perform any other duties as assigned by supervisor
The candidate must possess:
Diploma in Building and/or Civil Engineering Construction
At least five (5) years experience as site supervisors, in estate housing construction and/or civil work construction.
If you are up to the challenge, posses the necessary qualification and experience, please send your CV only indicating why you are the most suitable candidate for the role clearly quoting the job title (Building Supervisor) on the email subject to vacancies@corporatestaffing.co.ke.
Our website www.corporatestaffing.co.ke
please indicate current or last salary.
The Recruiting Manager
Corporate staffing Services
3rd Floor, Nabui House, Westlands
Nairobi.
Advertising Officer Kenyan Jobs
Advertising Jobs in Kenya 2013
Position of an Advertising Officer
Main Purpose of Role
The Advertising Officer will be reporting to the Director of Strategic Marketing and is responsible for co-ordinating and maintaining the advertising material for the organization.
Core Responsibilities
The officer will work together with the relevant supplier for the production of advertising material
and in liaison with the Director of Strategic Marketing
This role will involve liaising with the various media/advertising suppliers
Ensure the materials are up to the standards and maintaining high quality
Ensure the deadlines are met
Ensure that the organization is well presented and positioned at venues that allows for maximum visibility.
Skills, Experience and Abilities
The incumbent will have a minimum of 2 years experience in advertising from the media / advertising sector.
Alternatively you will be looking for attachment or internship looking to break into the media / advertising industry.
You will possess or have:
An advanced diploma in Advertising and/or media communication working towards a degree
A solid understanding of the principles of advertising and communication
The incumbent should be able to fit in, learn the product and become a proactive, productive and collaborative member of the team.
We need someone who is hard-working and loyal.
Please send an application letter indicating your current remuneration with three referees and a detailed resume to email address: info@akglobalhealth.com
Deadline before 25th March 2013.
Latest Jobs in Kenya 2013. Team Leader
KenCall is the first company of its kind in Kenya and is setting the standard for the future of Call Centre operations in this country. We provide telemarketing and customer support services to customers in Britain and the U.S.
As we expand, the following vacancies are available that will give you the opportunity to join a team of energetic, enthusiastic and enterprising people who are committed to shaping the future of this
industry.
Title: Team Leader
Location: Nairobi, Kenya
Openings: 5
Description
A Team Leader is charged with creating and managing a customer service team of 10-20 people, who consistently exceeds performance goals for responding to customer inquiries.
The candidate must have broad leadership competencies and the ability to be successful and to help ensure the success of others.
Key Competencies:
Leadership skills: ability to listen, provide constructive feedback and support to customer service representatives, to develop strong sense of team and develop CSR’s skills
Team management skills: conflict resolution, being able to manage employees’ expectations, identifying and implementing strategies for building team effectiveness and cooperation, provide encouragement and inspiration to the team, lead cross-functional teams
Verbal and written communication skills to provide guidance to team members and to handle customer contact from a variety of sources. Ability to communicate effectively through various communication channels with team members, customers and senior management
Analytical thinking/problem solving skills: to review and act on performance metrics and address problems efficiently
Knowledge of contact centre business issues: trends, applications, scheduling, project management and ensuring that customer expectations are met
Knowledge of contact centre business and management processes, including change management techniques and processes as well as innovative approaches to learning and training
Personal Attributes
A natural multi-tasker
Calmness
Leadership qualities
Energetic
Natural organizer and planner
Educational and/or Other Requirements/Qualifications
2+ years of related Team Leader/Supervisor experience in a call centre – A MUST
Post-secondary education or equivalent experience
Customer contact centre experience preferred
Exceptional understanding and command of the principles of coaching and feedback, with the ability to provide effective feedback across a wide variety of roles, performance situations and employee personalities and learning styles
Superior interpersonal skills and ability to effectively listen and communicate complex information in a clear and concise manner to motivate and inspire Benefit Specialists to higher levels of performance
Communicates effectively and appropriately; uses good judgment as to what to communicate and to whom, engages the contributions of people at all levels, embraces diversity and can prepare effective written documents
Must be able to work well in a team environment
Career applications are accepted daily online on www.kencall.com
KenCall shall not be held liable for any transactions entered into with any other persons outside of KenCall’s offices.
Only completed applications including an attached CV/Resume will be considered
FMCG Sales Jobs in Mombasa (80K)
Team Leader
FMCG Company based in Mombasa is seeking a Team Leader / Regional Head who will work to achieve distributor sales targets in the Coastal Region
Required
• Successful candidate must have 5 years FCMG experience
• MUST have worked extensively at the Coast
• The key knowledge is the ability for the person to identify and implement route to market for our
products for General Trade channels throughout the Coast Province.
Salary: – 80,000 + housing
Deadline: 18th March 2013
Applications:
To send your up to date CV, please click on the link below www.myjobsinkenya.com/summitrecruitment
Summit Recruitment & Training, Blixen Court, Karen road, Karen
Only short listed candidates will be contacted. Please indicate in your email which position you are interested in. Only candidates stating current salary will be considered.
*****please do not apply if you do not meet the requirements of the job*****
Security Job Vacancies in Kenya
Security Jobs in Kenya 2013
We are an agro-industrial company based in Kisumu seeking a Security Manager and Security Officers to fill three vacant positions in our organization.
The security officers will report to the Security Manager and will be based at our factory premises.
The candidate must have the following:
O-level certificate
Must be ex-security forces trained officers, an NCO and above
Training in criminology and investigations will be an added advantage
Working knowledge of CCTV, alarms and modern security systems
Working knowledge of computers
Recent Certificate of Good Conduct
At least five years working experience in industrial security in a reputable company.
The company is seeking to interview candidates who have a high integrity, hands on approach, are highly self motivated and results oriented, have strong people management skills with good communication and report writing skills.
Candidates meeting the above criteria should send their applications, addressed to the Managing Director, accompanied by detailed CVs and daytime telephone contacts by email to headoffice@kibossugar.com.
The same can also be hand delivered to the Factory Reception.
The deadline for receiving the applications is 27th March 2013.
Those who do not receive our response will know they did not qualify.
Everybody’s got problems they wish they didn’t have. Except most people don’t WANT help. Some time ago, I realized a distinction between the kinds of people who are out there. I started telling this to anyone who brought me a problem but seemed reluctant about taking my advice or even their own if I helped them tease out what they thought they should do. The distinction is this:
There are only two kinds of people, when it comes to problems. The people who FIX their problems, and the people who COMPLAIN about their problems.“ People who are “fixers” are eternally devoted to figuring out what their problems are, and solving them. They might not always
tackle those problems from the right angle, and they might be guilty of deluding themselves about what those problems are at times, but you can get through to them with reason if you try hard enough. They usually are willing to set aside pride, admit that the failure is theirs, and go start learning how to fix it.
People who are “complainers” are eternally devoted to seeking emotional salves for their problems. There’s a big difference between “solves” and “salves.” Complainers feel bad, but they don’t want to fix that feeling bad by fixing the problem. They just want someone to pat them on the back, tell them, “There, there, you’re doing everything right, it’s just things outside your control that made it this way,” and then they’ll feel better. But because the problems are never fixed, they need this forever. They spend a lifetime of people listening to their complaints, telling them it isn’t their fault, and blaming the world for being an uncaring, unjust place.
Now, everybody complains. I complain.
The difference between a fixer and a complainer is that a fixer then immediately says, “Okay, everything that’s wrong in my life is my fault, what do I need to change to have a better life?” while a complainer NEVER says this, or says this but then doesn’t take action to change anything, and simply goes on complaining forever
I’m sure that seems like a lot, and it might be a tall order. But mastery, while uncommon, is not so rare that you can’t find examples of others who’ve mastered whatever it is you want to master.
You can. There are examples everywhere. Mastery is something that’s becoming more and more common as knowledge explodes all over the world and more and more people start unlocking the keys to the process of how to master whatever it is they want to master.
You might’ve read this article and thought to yourself, “I am WAY too happy just living a normal life to worry about all this mastery malarkey.” In which case, I envy you, in a way. To not be burdened with demons driving you is, perhaps, a certain kind of freedom in its own right.
Or you might’ve read this article and thought to yourself, “Why should *I* have to change? It’s all those other people who don’t get it who are the problem!” If that’s the case, I actually don’t have any envy there, because that’s a very frustrating and inevitably unfulfilling life path to end up on – the world and all its inhabitants are never going to stop doing things the way they do them and start doing them a totally different way simply to satisfy the desires of one disgruntled citizen.
But you might just have read this article and thought to yourself, “This is EXACTLY what I want to be doing with…!”
And if that’s the case, well… that’s why I wrote it.
Happy mastering.
Everyone wants success in life or even being associated with success; in marriages, careers, business or even relationships. There is a price to pay for success and it’s only the smart people who achieve this.
The formula for success: rise early, work hard, strike oil. Some of us work extra hard to achieve their goals; putting in much more than any other person. However, this may sometimes get to a workaholic level. Am sure you have found employees who work late and are the first ones to open the office. Some have no social life and have found themselves neglecting families and friends.
Here is a story of one such man whose wife wrote this complain of a workaholic husband who now cannot eat and she doesn’t know how to deal with this.
I have been married for eight years. I have two children and a third one is on the way. I am not happy in my marriage because my husband, who is a teacher, values his job more than the children and I.
Every time I want us to talk, I’m told to be quick because he’s busy. He carries his office work to the house. We make love only once in two months and that’s after I have complained. I feel lonely and rejected.
Recently, I decided to withhold the little communication we had, including greetings.
Now he has refused to eat in the house and he’s threatening to die.
How can I help him understand that I need his attention more than the money he is chasing? Please help me. I’m thinking of divorce because he doesn’t seem to understand my pain.
Dear Reader,
What would you advice this lady?
Logistics Career Jobs in Kenya 2013
Store &Dispatch Clerk (Gross Salary; 30k-35k)
Our client is looking for a suitable person to fill the above position .
Position Objective
Ensure effective and efficient dispatching of finished goods to customers while
maintaining product quality
General Responsibilities / Duties
Work planning and scheduling
Recording all dispatches to customers – in order of customers name, vehicle no, type of
goods
Ensuring that customers are served with good quality and well packed goods and that
they are served as per their order depending on availability of goods
Ensuring clearance of the Dispatch Area at the close of each day
Ensuring maintenance and filing of updated dispatch data lists and reports
Ensuring implementation of FIFO systems to supply goods
Verifying each dispatched goods for type, quality and quantity
Ensuring that the vehicles are loaded for next day’s deliveries
Liaising with Production supervisors for easy and efficient dispatch of orders
Leading/Managing the Dispatch Attendants and ensuring compliance of company
policies
Ensuring cleanliness and order in the store.
Check and advice on expiry of products and disposal of the same.
Assist in procurement of products from the suppliers.
Ensure effective dispatch of product to respective branches.
Ensure proper management and maintenance of records.
Perform any other duty that may be assigned by the management.
SKILLS & COMPETENCIES
The incumbent should possess;-
1. A minimum of Diploma in stores management or Purchasing & Supplies.
2. Aged between 25-32yrs.
3. At least 4 years work experience in the relevant field.
4. Good in physical counting, keen to details, a fast learner and able to work under
pressure.
5. Should possess high levels of integrity.
If you are up to the challenge, posses the necessary qualification and experience, please send your CV only indicating why you are the most suitable candidate for the role clearly quoting the job title ( (Stores and dispatch clerk) on the email subject to vacancies@corporatestaffing.co.ke.
Recruitment Manager
Corporate Staffing Services
3rd Floor, Nabui House, Unga Lane Westlands (Behind Unga House) Nairobi.
N.B: We do not charge any fee for receiving your CV in our database nor for interviewing
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