HR Officer.
Reports To: Human Resources Manager
Salary: Kshs: 30,000-35,000
Role Objective
To assist with the administration of the day-to-day operations of the human resources functions and duties.
Duties and Responsibilities.
Ensure that accurate job descriptions are administered and implemented
Drive and manage the performance review process.
Conduct training needs analysis, and organize staff training sessions, workshops and activities.
Formulate, implement and communicate management and HR strategies to all staff members and ensure they are adhered to.
Implementing staff training programmes, succession planning and identifying suitable courses to enhance employee’s skills.
Coach and advice line managers through all elements of the HR lifecycle; developing skills, knowledge and confidence to encourage them to proactively manage difficult and sensitive people issues.
Documentation – reviewing staff handbooks, contracts, staff memos, and issuing written offers of employment, promotion, deployment, staff welfare, health and safety etc.
Leave administration and monitor daily attendance.
Provide staff orientation to all new incoming staff.
Arrange and attend departmental meetings in liaison with the Head of departments.
Provide feedback to the management on how to enhance a better and cordial working environment.
Maintain employee files and the HR filing system.
Working knowledge of the following HR disciplines is required:
Recruitment and Selection
Performance management
Conflict management
Building high performance teams
Employee relations
Labour Laws
Skills and Interests
Excellent communication skills and ‘people’ skills
Good negotiation skills
A confident and positive attitude
Basic counseling skills
Ability to prepare reports, and proposal policies and procedures
Ability to work under pressure and meet targets
Good organizational and administrative skills
The ability to work well in team
Qualifications
Minimum a diploma in Human Resources Management from a recognized institution
2-3 years experience in human resource management preferably in an FMCG will be an advantage.
Age: preferably between 27yrs and 35yrs.
Corporate Sales Executive
Department : Sales and Marketing
Supervised by : Corporate Sales Manager
Role Objective/Summary
To consistently provide excellent customer service to accounts, as well as represent client needs and goals within the organization to ensure quality. In addition, build relationships with clients to encourage new and repeat business opportunities.
Duties and Responsibilities:
Enhance market coverage in the corporate –customers segment.
Sell and service corporate customers requirements in customer’s full range of products
Manage full process of the sales from cold calling, presenting, negotiating and closing deals
Process and manage paperwork and correspondence related to all accounts.
Ensure orders are invoiced and processed
Providing training to new entrants
Responsible for customer relationships and meeting clients’ expectations.
Provide regular two-way communication between the client and company, to provide strong representation and set proper client expectations.
Understand company capabilities, products and services, and effectively communicate all offerings to the client.
Collect all outstanding payments with the allocated accounts.
Regularly visit accounts regularly to ensure sustenance of a good relationship.
Ensure that client issues are dealt with in an efficient manner, informing the Director of any problems that may arise.
Any other duties as assigned by the management.
Person Specification
Essential
Proven excellent communication skills, written and verbal
Excellent computer skills, including word-processing, email, internet, spreadsheets
Strong networking and interpersonal skills
Ability to prioritise workload proven ability to achieve sales targets
Desirable
At-least 5yrs experience in a similar position.
Experience in a recognized I.T firm will be an added advantage
Between 28-35yrs
Bachelors degree in Business Administration (Sales & Marketing option)
A diploma/ Certificate in I.T will be and added advantage
Retail Sales Executive
Department : Sales and Marketing
Supervised by : Branch Manager
Role Objective/Summary
Selling company products to customers and introducing new products to prospective buyers.
Duties and Responsibilities:
Determine the needs of the customer and show them the range of products available.
Introduce new products to prospective buyers.
Inform the branch manager of frequent enquiries for products not available in the shop.
Keeping the shop and displays clean and tidy at all times.
Ensure all items in the shop are clearly and correctly labeled.
Receive deliveries, unpack and re-shelve stocks.
Assist with regular stock checks and periodic stock takes.
Respond to general customer enquiries received by phone or in person.
Ensure any issues concerning customer care are reported to the Retail Manager.
Establish and maintain healthy relationships with current and potential clients.
Inform on new products and services as well as opportunities in the market.
Any other duties as assigned by the management.
Person Specification
Essential
Excellent organizational and administrative skills
Proven excellent communication skills, written and verbal
Excellent computer skills, including word-processing, email, internet, spreadsheets
Strong networking and interpersonal skills
Ability to priorities workload
The ability to be both a self-starter and to work as part of a team
Proven reliability
Desirable
Diploma in IT will be an added advantage Minimum 2yrs experience in a relevant position Between 24-28yrs.
Personal Assistant
Reports to : Director
Role Objective/ Summary
To provide an efficient and responsive administrative, organisational, and logistical service to the director, helping him to manage and prioritise his time.
Duties and responsibilities
Handle all administrative duties for the directors, that is, maintaining cleanliness in their office
Coordinate and schedule daily meetings, as well as weekly and monthly appointments
Conduct weekly/ daily meetings with the director to discuss upcoming engagements, invitations and other requests
Act as a vital point of contact for relevant information and inquiries from internal and external customers.
Ensure guests meeting with the directors are well taken care of by serving them with beverage of their choice before meetings
Screening telephone calls, enquiries and requests, and handling them as appropriate
Manage and filter e-mails for the director and highlight urgent correspondence
Dealing with all correspondence and writing letters, taking dictations and minutes
Following up and collecting all reports from Head of Departments on behalf of the director and presenting them to the director on time
Maintain and manage all files on behalf of the director
Coordinate and schedule all travel arrangements on behalf of the director and ensure all arrangements are in place
Running personal errands for the director if required
Any other duty as assigned
Person Specification
Essential.
Excellent organizational skills
Excellent communication skills, both verbal and written
Professional telephone manner
Proven ability to work under pressure and to tight deadlines
Confident personality
Well presented
Flexible and mature approach with ability to work unsupervised Excellent organizational and administrative skills Proven excellent communication skills, written and verbal Ability to priorities workload
Administrative self-sufficiency, including sound office skills (e.g. maintaining filing system).
The ability to be both a self-starter and to work as part of a team Proven reliability
Desirable
Minimum qualification certificate in Office Administration/ Secretarial studies
Female Candidate aged between 28-35 years
4 years experience as a personal assistant in a busy environment
Shorthand and excellent typing skills- Good computer literacy, speed and accuracy essential. (MS Office, Excel, Powerpoint).
Human Resources Intern
Reports to : Human Resources Officer
Role Objective/ Summary.
This position consists of compiling and keeping personnel records and recording data for each employee in their personal file.
Duties and Responsibilities
Assisting in the recruitment needs of various clients.
Supporting in the short listing of candidates for various roles.
Supporting the daily maintenance and control of the job seekers database, both manual and electronic
Responding to incoming telephone enquiries.
Assist in conducting of interviews over the phone & face to face.
Assist in the develop & maintain HR procedures, documents, and policies
Any other HR duties assigned
Competences
Essential Technical Competences:
Must be a continuing student pursing a diploma in Human Resources from a recognized Institution (University graduates must not apply).
Impressionable, well presented and with excellent communication skills.
Proficient in computer packages- Ms Word, Excel, and PowerPoint.
Core Competences:
Results oriented
Interpersonal skills
Strategic thinker
Team player
Innovative
Proactive
Multi-taker
Quality oriented and self motivated.
We are an equal opportunity
Those fulfilling the requirements of the positions should email their application together with a detailed CV, indicating your availability, expected and current salary via email to dafina@wananchi.com on the Subject line clearly indicate which position you are applying for, not later than 23rd July, 2012.
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